How long have you been a Volunteer?

I have had the honour and privilege of volunteering for Life’s Little Treasures since 2010.

Why did you begin volunteering?

Being lucky enough to have the ability and choice to stay home with my precious baby, l knew l wanted to look to utilise my skill set and give back. Whilst going through the roller-coaster ride full of up’s and down’s that is mandatory with any premature baby, l knew the perfect fit was Life’s Little Treasures.  Volunteering also allows you to share the journey, realise that you’re not alone – help is out there.  I’m passionate about seeing the foundation grow and help other families who are travelling through that special journey. 

Briefly describe the work you do in your volunteering role?

I do my upmost best to help out Life’s Little Treasures with any task required.  On a weekly basis l access our General Email and respond to all enquiries. In addition, l have also taken a lead role in the design and implementation of our  Customer Relationship Management System – Salesforce.com This involved creating the business case, end-user acceptance testing through to training end users, as well as being the system administrator.

Previously, l performed the role of Volunteer Coordinator for over 2 years. This newly created role involved being the key liaison between our volunteer database and the foundation.  Furthermore, l set up business processes for volunteer requisition (volunteer vacancy) and a flow chart outlining the volunteer path for Life’s Little Treasures. 

What do you get out of volunteering?

Volunteering enables me to grow and learn from new experiences. It truly helps to keep you with a balanced mindset given the daily stresses of life.

NO matter how much time and money l contribute, it is nothing compared to the feeling l receive in knowing lm helping Life’s Little Treasures. 

What advice would you give to someone thinking about volunteering?

Follow your passion!! You will be duly rewarded by working with like minded people who are all working towards a common goal. You will get more out of it than you put in.